This Privacy Policy is valid for all pages under the www.panola.edu website. The Texas Public Information Act of the Texas Government Code (Ch 552) applies to information collected by Panola College. The identity of members of the public who communicate with state agencies through the Internet is confidential under Texas law. Panola College does not sell or share confidential user information with any outside party, unless required to do so by law. Information collected falls under three main categories: email, web forms, and web server logs.

Email is used to electronically communicate with the public. Panola College does not sell or release the email addresses of members of the public without the express written consent of that person. Personally identifiable information contained in a question or comment sent to Panola College in an email message is only used by Panola College to respond to the request and to analyze trends.

Web forms are the electronic equivalent of paper-based forms and are used, for example, to apply for admission, to respond to a survey, fill in demographic information, etc. Panola College does not sell or release web form information to any outside party unless required to do so by law. The College uses the information collected in the web form for its intended purpose only.

Web server logs keep track of various access information like user hostname/IP address, system date, status, user browser, user OS, user request, and user referrer page. Panola College uses web server logs to create summary statistics and graphs about website usage. Panola College does not sell or release this information to any outside parties unless required to do so by law and does not report or use this information in any manner that would reveal personally identifiable information.

By providing your mobile number and opting in, you agree to receive informational and transactional SMS messages from us related to your application, enrollment, account activity, and event participation. Message frequency may vary. Standard message and data rates may apply. Consent to receive SMS messages is not a condition of enrollment or participation.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP.

We do not sell, rent, or share your mobile number or SMS consent information with third parties for their marketing purposes. Your mobile number may be shared with our SMS service provider solely to enable message delivery. We use reasonable administrative, technical, and physical safeguards to protect your information.

Some SMS messages and voice calls may be generated or assisted using automated technologies, including artificial intelligence, to support timely and accurate communications.

Messaging and Voice Communications Terms of Service

1. Overview

These Terms govern your receipt of SMS text messages and voice calls from Panola College related to admissions, enrollment, application status, account activity, and event notifications.

By providing your phone number and opting in, you consent to receive communications as described below. Consent is not a condition of enrollment or participation.

2. SMS Text Messaging

Program Description

By opting in, you agree to receive informational and transactional SMS text messages related to your interaction with us. Message frequency varies.

Message and Data Rates

Standard message and data rates may apply based on your carrier plan.

Opt-Out

Reply STOP to any SMS message to opt out. For help, reply HELP.

3. Voice Calls (Live or Automated)

Program Description

You may receive voice calls from us related to admissions, enrollment, account activity, or event notifications. Calls may be placed by live representatives or through automated systems, including prerecorded or text-to-speech messages.

Opt-Out

You may opt out of voice calls at any time by:

Following the opt-out instructions provided during the call, or

Contacting us at optout@panola.edu

4. Use of Automated or AI-Assisted Technologies

We may use automated technologies, including artificial intelligence, prerecorded messages, or text-to-speech systems, to deliver SMS messages or voice calls in a timely and efficient manner. These technologies are used to support informational and transactional communications and are monitored for accuracy and appropriateness.

5. Privacy

We collect and use your information in accordance with our Privacy Policy, available at https://www.panola.edu/required-postings/privacy-policy. We do not sell or share phone numbers or consent information with third parties for marketing purposes.

6. Carrier and Service Disclaimers

Mobile carriers are not liable for delayed or undelivered messages. Voice call delivery may vary based on network conditions.

7. Changes to These Terms

We may update these Terms at any time. Updates will be posted at this URL with an updated effective date.

8. Contact Information

For questions about these Terms or our communications practices, contact:

Panola College

marketing@panola.edu

Updated: 2/26/26