Guidance Related to COVID-19 (Coronavirus)

UPDATED April 21, 2020

Panola College is closely tracking the coronavirus disease 2019 (COVID-19), and we are committed to the health and safety of students, faculty and staff. We are continuously monitoring the Centers for Disease Control and Prevention (CDC) and Texas Department of State Health Services.


For the health and safety of our students, faculty and staff and to minimize the spread of COVID-19, Panola College is adjusting its spring schedule and approach:

Classes resumed on Monday, March 30. Most classes moved to online. Hands-on labs and clinicals are being modified to ensure social distancing and enhanced hygiene. More information will be provided from instructors via email and Canvas.

  • Panola College Foundation has created a COVID-19 Student Relief Fund to assist with emergency grants the application can be found here.
  • No classes were held online or in person, March 23 – 27.
  • The College is closed to non-residence students and the public, but the staff is still working to serve students by phone, email, and Zoom meetings.
  • Charlie’s Bistro and the Panola Café will be closed to the public until further notice.
  • All staff should communicate with their supervisor concerning their timeline for returning to work, either remotely or on campus.
  • On-campus housing reopened on March 22nd. Meals are being provided in to-go containers from the Panola Café.
  • All events and activities on campus through the end of May are canceled.
  • Students that are scheduled to take a test in the Assessment Center will be notified with rescheduled dates.
  • Students scheduled to take a test in the Assessment Center will be notified with rescheduled dates.

We will keep you informed about any updates as they relate to your learning at Panola College. Given the dynamic nature of this situation, we ask that students monitor their Panola College emails, text alerts, social media channels, and webpage for the most up to date information. Meanwhile, we urge you to follow personal hygiene precautions and exercise social distancing measures as recommended by the CDC and local health authorities.



Internet Access

Panola College locations with outside WiFi access:


  • Nearest parking spaces to the south side of Merle Glass.
  • Nearest parking spaces to the west side of Monk.
  • Nearest parking spaces to the south side of the Library.
  • Nearest parking spaces to the south side of Phillips Hall.
  • Nearest parking spaces to the east side of Buchanan Hall.
  • Nearest parking spaces to the east side of O’Neal Hall.
  • On the sidewalk on the north side of the Health and Natural Sciences building.
  • By the west entrance to the Gullette building (there should be a picnic table by the door).
  • Outdoor classroom between Gullette building and Health and Natural Sciences building.

Marshall MCC

  • Nearest parking spaces to the back (west) entrance to the Panola MCC site.

Center SRTC

  • Nearest parking spaces to the Coke machine on the north side of the SRTC.


Many local businesses have opened up their WiFi for students to use from the parking lot. Please check with business in your area.


AT&T Reduced Cost Internet Service for SNAP Recipients

The Access program from AT&T provides a low-cost option for home Internet access to low-income households in the 21 states where we offer wireline home Internet services.

Visit their website at

Phone: 855-220-5211

Charter Communication/Spectrum

Spectrum is offering special discounts to households affected by this virus. They are offering free access to internet and WiFi for 60-days for new Pre-K to 12, college student and teacher households who don't currently have internet or WiFi service. This discount will be applied as a credit for to the first two months of internet services. They will waive any installation or pre-payment fees as well.

Phone: (855) 243-8892  

Fidelity Communications

Fidelity Communications is offering, a 15Mbps internet plan for $10 per month for the next 60 days to help low income families and those most impacted from coronavirus challenges, such as seniors and college students. No documentation is required to sign up for this plan.

Opened free WiFi hotspots in available in their local office parking lots in Marshall are also currently available. The company is also working to open additional WiFi hotspots in other public areas in the coming days and weeks.

Phone: 800-392-8070


Internet Essentials from Comcast

Internet Essentials from Comcast offers affordable internet services at home for eligible households. Effective Monday, March 16, 2020, new Internet Essentials customers will receive two free months of Internet service.

Visit their website at


Spectrum Free Internet Assistance by Charter Communications

Charter Communications will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll, call 1-844-488-8395. Installation fees will be waived for new student households.

Visit their website at

Phone: 844-488-8395


Sprint and T-Mobile 

Both companies are allowing existing customers unlimited smartphone data and an additional 20GB of tethering and hotspot data for the next 60 days. 


Food Resources

Panola College Feed The Need

Feed the Need comfort closet program provided through donations to Panola College for active Panola College students and employees who may be experiencing basic living insecurities.

Items may be requested by filling out the form at



Mission Carthage

Remains open on the Monday, Wednesday, and Friday from 9:00-11:30 and 1:00-3:45. If you have a cell phone, call from the car with your name, address and number of people in your household. Food will be brought to your vehicle. If you do not have a cell phone, come in and state your information and return to your car.

Phone: 903-693-4673.


Mission Marshall

Located at 2109 S. Washington (at the corner of S.Washington & Pinecrest) in Marshall, TX

Phone: 903-472-4944


Independent School Districts

Most local school districts are offering any community member under the age of 18 the options of grab and go meals throughout the duration of their closures. Please refer to your local school districts website and/or social media page for more information.


Unemployment Benefits

Texas Workforce Commission

If your employment has been affected by the coronavirus (COVID-19), you can apply for benefits either online at any time or by calling TWC’s Tele-Center at 800-939-6631 from 8 a.m.-6 p.m. Central Time Mondays through Fridays.

Visit their website at


COVID Questions

DSHS Call Center

Texas Department of State Health Services has a dedicated call center to answer your COVID-19 related questions or concerns. To find more information about COVID-19, please visit the CDC or DSHS websites or call the number below.


Monday – Friday: 7:00 a.m. – 8:00 p.m.


If you know of resources not currently listed, please email the information to